For course-related or tech problem, follow these steps so we can help you. This ticket goes straight to our technologist who will assist you.

1. 1. A screenshot of the error (as a jpg, gif or png). If you don’t know how to take a screenshot, visit: http://www.take-a-screenshot.org/
2. 2. Your computer specs. Visit http://supportdetails.net/, and under ‘SHARE THESE DETAILS’ (on the right side), copy that special link and share it.
3. 3. Upload screenshots (and any additional files) here.
4. 4. The more information we have, the better we can attempt to re-create the issue and fix it. 🙂